FAQ

Most orders arrive between 10-20 days after shipment.

We use Thailand Post for our shipments who provide quick and more reliable service. We process and post orders within 2 business days, and generally it takes between the above time frames to days to reach most worldwide destinations. The above shipping dates are estimations. Occasionally when shipping with International Airmail some customs delays can occur but this is not common.

 In a rare instance of any delays, Bohemian Island is not liable for this although we will help you along the way to ensure your package arrives safely.

Please check the individual product page(s) of your pre-order item for an estimated shipping date. We'll email you shortly after checkout to confirm when your items will be ready.

All items in your cart will ship together, even if not all items are placed on pre-order.

We currently offer Standard and Recorded shipping to most worldwide destinations. Recorded shipping has tracking available. Standard delivery doesn't have tracking but is a reliable service.

We ship Worldwide, and when you spend $100 or more shipping is free with full Recorded delivery.

If you chose the Express or Recorded shipping option you'll receive a tracking number in a separate email after your Shipping confirmation email. Shipments to Canada with Recorded delivery will have a tracking number but you'll be unable to track the progress of the item online.

We ship Worldwide! Except for perhaps one or two interesting exceptions, we'll ship to almost all locations. Please be aware that shipments sent to the United Arab Emirates must be to a PO Box or business address. We offer FREE Express or Recorded shipping if your order comes to $100 or more.

Shipping depends on the weight of the products you've ordered. The rate will automatically appear during checkout.

Very unlikely. Some countries do charge import duties on certain items and the buyer is responsible for those. Generally you won't be taxed for small packages like you'll be receiving from us, but if you want to be 100% sure then we recommend checking with your local customs tax office.

If you've entered the wrong shipping address when checking out, please email hello@bohemianisland.com including your Order Reference, your name and both incorrect and correct shipping addresses.

We ship items quickly, so please inform us as soon as you can.

If you live in a rural area it can sometimes take longer than stated to arrive. Shipping Internationally can occasionally mean parcels take a little longer than the stated time to arrive for reasons beyond our control, however this is rare. If you still haven't received your items 25 days after you received confirmation of shipping, please email hello@bohemianisland.com quoting your Order number.

Absolutely. Doing everything as ethically as possible is so important to us. Our workers receive above average salaries for the area, insurance and enjoy a comfortable work environment. Our tight-knit team is just like a family and we strongly believe that a happy work force is more likely to produce quality products. Please check out our behind the scenes tour of our factory here.

All our harem pants, shirts, shorts, kids harem pants, dresses & skirts are made from 100% locally sourced Thai cotton. They'll get softer and softer over time. We also use water-based inks which are far kinder to our precious environment compared to chemical-based ones.

Yes definitely. Our harem pants are absolutely perfect as maternity pants. All our harem pants have a stretchy smocked waistband which will stretch with your belly as it grows over your three trimesters. Depending on what size pants you normally wear, you might prefer the Large or Extra Large size, but all our pants will become your absolute favorites during your pregnancy. Good luck with the amazing journey!

Be sure to check out our Sizes & Fitting Guide to check which size you'll need. All our harem pants have a comfortable elasticated waist and ankles meaning the Standard size are "one size fits most" from sizes between US 0-12! We also stock Large (US 12-20) and Extra Large Harem Pants (US 20-29) sizes. The pants can be worn high or low waisted. Our loose-fitting pants are very flattering to people of all shapes, sizes and heights. They're gonna fit you like a dream, and just incase they don't you may return them.

Whilst we're very confident that you are going to love your purchase from us, we understand that sometimes things just don't work out. We're not going to force you to keep an item you don't want.

So, if for whatever reason you'd like to return your item, please contact us and then once we receive the pants back in as-new condition we will refund you straight away, minus any return shipping costs. 

We currently accept payments through Paypal, Visa, Visa Electron, Mastercard and American Express.

Yes, absolutely. Our Shopify platform boasts a secure 128-bit SSL certificate which means every transaction is and always will be 100% safe and encrypted.

Our prices are listed in US dollars. You can pay with your home country's credit or debit card and your bank will apply the charge to your account in your own currency.

Bohemian Island.com is hosted on a Shopify platform which uses a secure 128-bit SSL certificate which keeps all your data secure and private at all times.

To put that into perspective, that is the same level of encryption that large banks use throughout the world!

Don't worry! There are a number of reasons a transaction doesn't complete and it's usually easily fixed. It can be as simple as the CVV code or Postal address being incorrect, or it could be that your bank is blocking the charge.

There are a number of various reasons they could do this (it's usually not due to insufficient funds) and a quick call to your financial institution should sort the problem.

If you were sent back to the check-out page without reaching the Order Confirmation page then you weren't charged. You'll only be charged if you land on the Confirmation page and receive an order number. If this has happened to you it's likely your card supplier has not allowed the transaction.

For any other issues, please contact us.

Yes we offer pants for wholesale to Yoga/Dance/Pilates studios and Gyms among others. If you'd like to make money by selling our pants in your establishment, please email us today at hello@bohemianisland.com

We'd love to hear from you about anything you've got to say or ask regarding Bohemian Island and our products, so please drop us an email at hello@bohemianisland.com. Or, you can interact with us on Instagram, Facebook or Twitter.

Yes! You may purchase a gift card here.

If you're lucky enough to have a discount voucher then you can enter it on the final section of the Check Out page to receive your savings.